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Change Your Password in Outlook Web App / Access

Note: this set of instructions has been superseded by the new How-to number 137 (http://support.pa.msu.edu/howto.php?id=137). It may be useful to people on other organizations' Exchange Servers which have not yet been updated to the 2013 version.

Password requirements

Passwords must be at least 9 characters long and contain at least two of the following types of characters: alphabetical upper/lower case (A-Z/a-z), numerals (0-9), punctuation marks. They must also be sufficiently different from any dictionary word, from your username and from the most recent five or so previous passwords (where "sufficiently different" depends on a complicated algorithm).

Passwords are set to expire after six months (183 days, to be precise). If you use Outlook Web Access to read your E-mail, you will get a warning of impending expiration starting about two weeks in advance, as you also would if you log in to a PHY-AST domain Windows system in the BPS Bldg. Other methods of reading E-mail will not automatically warn you that your password will expire soon, so make a note of the date.

If you have let your password expire, OWA will still let you log in (if it is running on an Exchange Server 2010 system with Service Pack 1 installed and the appropriate server setting selected, such as ours has), and will force you to change to a new password immediately, in much the same way as the login screen of a PHY-AST Windows domain system does when you're sitting in front of it here in the BPS Bldg. at MSU.

Versions of Outlook Web App & Access:

  • Outlook Web App:
    Current webmail version for Internet Explorer 7 and above, Firefox 3 and above, Safari 4 and above
  • Outlook Web App Light version:
    Current webmail version for other browsers, may be chosen optionally on any browser
  • Outlook Web Access:
    Old version for Internet Explorer 7 and above; our Exchange Server no longer provides this, but we'll keep the instructions around for a bit
  • Outlook Web Access Light version:
    Old version for other browsers - very similar to Outlook Web App Light

Outlook Web App Guide

Step 1:

  • Open your browser and go to https://exchange.pa.msu.edu/owa/
  • If your browser supports the full Outlook Web App, the "Use the Light version of Outlook Web App" checkbox can be unchecked if it's checked already; if it's checked, but greyed out to prevent unchecking, then your browser does not support it and you have to use the Light version.
  • Log in

Step 2:

  • Click on "Options" at the top right of the page

Step 3:

  • Select either "Change your password" on the lower right or "Settings" on the left side of the page

Step 4:

  • If you had selected "Settings", now select the "Password" tab on the top of the row of tabs; if you had selected "Change your password", it should already be selected
  • Follow the instructions on the page
  • Be sure to hit the Save button in the lower right (next to the large checkmark icon)

 

Outlook Web App Light version Guide

Step 1:

  • Open your browser and go to https://exchange.pa.msu.edu/owa/
  • If your browser supports the full Outlook Web App, the "Use the Light version of Outlook Web App" checkbox can be checked to go into the Light version if it's not checked already; if it's checked, but greyed out to prevent unchecking, then your browser does not support it and you have to use the Light version anyway.
  • Log in

Step 2:


 

Outlook Web Access Guide

Step 1:

Step 2:

  • Click on "Options" at the top right of the page

Step 3:

  • Select "Change Password" on left left side of the page
  • Follow the instructions on the page
  • Be sure to hit the Save button in the top left
    (above the "keys" icon next to where it says "Change Password")

 

Outlook Web Access Lite Guide

Step 1:

  • Open Firefox (or the browser you are using) and go to https://exchange.pa.msu.edu/owa/
  • The "Use Outlook Web Access Light" checkbox will be checked, either automatically or because you checked it
  • Log in

Step 2:

  • Click on "Options" at the top right of the page

Step 3:

  • Select "Change Password" on left left side of the page
  • Follow the instructions on the page
  • Be sure to hit the Save button in the top left
    (above the "keys" icon next to where it says "Change Password")

 

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