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Article # 139 - Posted by on 2016-07-15 11:39:15
P&A Exchange server maintenance today
Article # 138 - Posted by Esther Reed on 2016-07-15 11:39:07
Patches and updates will be applied to the PHY-AST Exchange servers today starting at ~11:45 AM. There will be NO email downtime.

For those of you with PHY-AST email accounts, if your email client reports “server connection lost”, simply retry what you’re doing and you will be able to instantly reconnect. For those of you who forward email from the PHY-AST servers, you will notice no interruption.

Please check this article for status updates. Thanks.
7/16/16 1:30 am - Done.
P-A email is UP
Article # 136 - Posted by Esther Reed on 2016-02-06 17:31:51
1:40 am 2/7/2016

P-A email was fully available at ~ 10 pm, and all final fixes are now in place. The problem was caused by a network issue on our old storage device that we are in the process of retiring.

*No* email was lost. Email that was sent, and failed to be delivered while email was down, will be automatically resent by the sender's servers.


5:30 pm 2/6/2016

P-A email is currently down. I am working on the problem, and do not currently have a time estimate when the problem will be fixed. Updates will be posted to this page as I get more information.
Outlook crashes when viewing or deleting HTML emails
Article # 134 - Posted by Esther Reed on 2015-11-19 11:32:49
Two security patches were released from Microsoft for Windows computers on November 10, which cause MS Outlook to crash or freeze when viewing or deleting HTML formatted emails. These emails are often from vendors containing images and tables. Click for more info.

These problem patches were reissued on November 12. If your computer is set to automatically install patches, you should already have the "fixed" patches installed.

However, if your computer is set to manually install patches, you will need to rerun Windows update to get the corrected patches.

If you need any assistance with this, please contact the Physics-Astronomy helpdesk.

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